01General Provisions
Betasoft technology JSC ("Betasoft", "we", "us", or "our") values your trust and is committed to protecting the privacy of every person who interacts with our products and services. By accessing or using any application, website, or service operated by Betasoft, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy.
This policy applies to all Betasoft products, including our mobile applications, web platforms, productivity tools, and enterprise software solutions. If you do not agree with any part of this policy, please discontinue use of our services.
02Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily share with us when you register an account, contact our support team, complete a form, subscribe to a newsletter, or otherwise interact with our products. Examples include:
- Account details such as your name, email address, and password.
- Sign-in identifiers from third-party providers such as Google, Apple, or Facebook, when you choose to sign in through those services.
- Content you upload, create, or submit through our products, such as documents, images, or messages.
- Communications and feedback you send to us, including correspondence with our support team.
2.2 Information Collected Automatically
When you use our products, certain technical information may be collected automatically to help us operate, secure, and improve our services. This may include:
- Device information such as device model, operating system version, language, time zone, and unique device identifiers (for example, advertising ID).
- Network information such as IP address, mobile carrier, and connection type.
- Usage information such as features accessed, pages viewed, session duration, crash reports, and diagnostic data.
- Cookies and similar technologies on our web properties to remember preferences and measure engagement.
03How We Use Your Information
We use the information described above for purposes that include:
- Providing, maintaining, and improving our products and services.
- Personalizing your experience and remembering your settings.
- Communicating with you about updates, security alerts, and support requests.
- Analyzing usage patterns to develop new features and enhance performance.
- Detecting, preventing, and addressing fraud, abuse, or technical issues.
- Complying with applicable legal obligations and enforcing our terms.
04Disclosure to Third Parties
4.1 Service Providers and Partners
We do not sell or rent your personal information. We may share limited information with trusted service providers and partners that help us operate our products — for example, cloud hosting providers, analytics services, advertising networks, and customer support platforms. These partners are only permitted to use your information to perform services on our behalf and in accordance with this Privacy Policy.
Common categories of third-party services we work with include Google, Apple, and Facebook for sign-in, analytics, and advertising functionality within certain products.
4.2 Legal and Safety Reasons
We may disclose information when we believe in good faith that doing so is necessary to comply with a legal obligation, protect the rights, property, or safety of Betasoft, our users, or the public, or to respond to a valid request from a competent authority.
4.3 International Data Transfers
Betasoft operates globally, and the information we collect may be processed and stored in countries other than the one in which you reside. When we transfer information across borders, we apply appropriate safeguards to ensure your data remains protected.
05Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request that we correct inaccurate or incomplete information.
- Request that we delete information we no longer need to keep.
- Object to or restrict certain types of processing.
- Withdraw any consent you have previously given.
- Request a portable copy of information you have provided to us.
To exercise any of these rights, please contact us using the details in Section 9. We may need to verify your identity before processing your request.
06Data Security
We apply industry-standard administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. While we work hard to keep your data secure, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
07Children's Privacy
Our products are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
08Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our products, technology, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through our products. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
09How to Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how Betasoft handles your information, please reach out to our support team. We are happy to help.